News (59)

  • HP and EDS wed: Australian rivals to get a piece of the cake?

    Observers predict that Hewlett-Packard's acquisition of global outsourcer EDS for US$13.9 billion this week will bring a boost to the Australian integrated services market, but also warn the new Australian entity that its rivals will try to take advantage of the transition here.

  • IBM named IT services kingpin

    IBM has maintained its role as the IT services kingpin, coming out on top of a league table from analyst Gartner.

  • Govt CIOs: Vendors must play nice in multisourcing

    Australian Tax Office CIO Bill Gibson believes that with the days of one-vendor-fits-all type outsourcing now over, long-running rivals will be forced to enter marriages of convenience if they are to get a share of the government dollar.

  • Baby boomers choking AU$11bn IT outsourcing

    IT outsourcing in Australia is set to crack AU$11 billion in 2008, according to Gartner, but Australia's dwindling IT baby boomer generation will cause problems

  • EDS contract stifled Customs

    The Australian Customs Service says outsourcing most of its IT functions to one vendor was successful, but resulted in lack of innovation and internal expertise.

Features and Case Studies (19)

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • Analysts: Strategic planning still crucial

    Strategic planning is more important than ever now the trend towards utility or on-demand computing is introducing a new class of IT mistake.

  • How to manage outsourcing risks

    If you think managing the risk of IT projects is all about throwing everything over the fence to an external supplier, think again.

  • The war against VoIP: How long can the telcos fight?

    Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?

  • Aussie! Aussie! Aussie! Why? Why not?

    Want to shop locally for IT services but don't want to compromise on quality? The local services industry is finding ways to outdo global giants.

Reviews (3)

  • Licensing program angers MS customers

    Microsoft's software licensing program is not proving popular - about two-thirds of its biggest customers are yet to sign up, and some are exploring alternatives.

  • Palm to acquire rival Handspring

    Palm will buy rival Handspring for approximately US$169 million in an effort to strengthen its grip on the market for handheld devices.

  • X11: Apple's secret formula

    The company is making a play to lure Unix and Linux users to its Mac OS X operating system. Will a windowing environment do the trick?

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