Observers predict that Hewlett-Packard's acquisition of global outsourcer EDS for US$13.9 billion this week will bring a boost to the Australian integrated services market, but also warn the new Australian entity that its rivals will try to take advantage of the transition here.
IBM has maintained its role as the IT services kingpin, coming out on top of a league table from analyst Gartner.
Australian Tax Office CIO Bill Gibson believes that with the days of one-vendor-fits-all type outsourcing now over, long-running rivals will be forced to enter marriages of convenience if they are to get a share of the government dollar.
IT outsourcing in Australia is set to crack AU$11 billion in 2008, according to Gartner, but Australia's dwindling IT baby boomer generation will cause problems
The Australian Customs Service says outsourcing most of its IT functions to one vendor was successful, but resulted in lack of innovation and internal expertise.
Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.
Strategic planning is more important than ever now the trend towards utility or on-demand computing is introducing a new class of IT mistake.
If you think managing the risk of IT projects is all about throwing everything over the fence to an external supplier, think again.
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
Want to shop locally for IT services but don't want to compromise on quality? The local services industry is finding ways to outdo global giants.
Microsoft's software licensing program is not proving popular - about two-thirds of its biggest customers are yet to sign up, and some are exploring alternatives.
Palm will buy rival Handspring for approximately US$169 million in an effort to strengthen its grip on the market for handheld devices.
The company is making a play to lure Unix and Linux users to its Mac OS X operating system. Will a windowing environment do the trick?
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