News (83)

  • Online confidence plummeting

    As consumers lose confidence in the security of online transactions, companies are missing the mark in understanding how customers' concerns will come back to haunt them, a Forrester Research analyst said on Tuesday.

  • Holiday e-tail watchers sing 'ka-ching'

    If there's a spring in Santa's step this year, it's thanks to the Internet.

  • Can SMS save mobile commerce?

    Let's face it, mobile commerce never delivered on the hype that surrounded it over the last few years. But that doesn't mean mobile commerce is dead, thanks to a new use of an old technology.

  • Borders founder to open Net newsstand

    Magazines are leaving money on the table through unsold archives, and Louis Borders, the man behind bookseller Borders and dot-com flameout Webvan, says he aims to fix that.

  • Are HP, Sun, and Oracle destined to flame out?

    In a recent interview with CNET Asia's Winston Chai, Harvard Business School Professor Clayton Christensen said that several venerable computer companies are on a downward slope.

Features and Case Studies (1)

  • Online customer retention: the tricks of the trade

    As the battle to attract online spending heats-up, most e-tailers are focusing their energies on attracting customers. What many forget, however, is that the real path to e-business success can be found in customer retention. ZDNet Australia offers these expert tips on growing a loyal user base.

Reviews (2)

  • Tools that'll help keep track of your passwords

    Are you always forgetting your user names and passwords? Your PDA can help. Here's three apps that will securely store your passwords on your handheld.

  • Can SMS save mobile commerce?

    Let's face it, mobile commerce never delivered on the hype that surrounded it over the last few years. But that doesn't mean mobile commerce is dead, thanks to a new use of an old technology.

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