Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
In the late 1960s, Warren Moore was a young man working in the IT department at apparel giant Genesco.
Microsoft sees its near-term future as a series of "waves" of software that are key to its growth over the next couple of years. But with those waves slow to reach shore, the company--and its customers--may feel like they're caught in a riptide.
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
The dream of the paperless office is as far away as it ever was, or at least that's what printer vendors will tell you. But electronic documents are making serious inroads into their dead-tree rivals.
Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
Despite their role as the last gatekeeper of IT security, many employees lack training and understanding. Additional reading: Shed light on shadow IT groups
We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.
Microsoft sees its near-term future as a series of "waves" of software that are key to its growth over the next couple of years. But with those waves slow to reach shore, the company--and its customers--may feel like they're caught in a riptide.
From doling out t-shirts to organising development and career planning programs, companies strive to keep their employees motivated. Here are some tips for keeping staff happy.
Looking for PCs that will help you win back some desktop real estate? Here are some of the latest machines designed to do just that.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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