News (17)

  • Web-based training decreases staff turnover

    Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.

  • The weakest security link? It's you

    In the late 1960s, Warren Moore was a young man working in the IT department at apparel giant Genesco.

  • Time waits for no one, not even Microsoft

    Microsoft sees its near-term future as a series of "waves" of software that are key to its growth over the next couple of years. But with those waves slow to reach shore, the company--and its customers--may feel like they're caught in a riptide.

  • Cutting costs tops CIO priorities

    As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.

  • Electronic paper: just a pipe ream?

    The dream of the paperless office is as far away as it ever was, or at least that's what printer vendors will tell you. But electronic documents are making serious inroads into their dead-tree rivals.

Features and Case Studies (13)

  • Web-based training decreases staff turnover

    Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.

  • The weakest security link? It's you

    Despite their role as the last gatekeeper of IT security, many employees lack training and understanding. Additional reading: Shed light on shadow IT groups

  • How corporate Australia battles information overload

    We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.

  • Time waits for no one, not even Microsoft

    Microsoft sees its near-term future as a series of "waves" of software that are key to its growth over the next couple of years. But with those waves slow to reach shore, the company--and its customers--may feel like they're caught in a riptide.

  • Countering retention and morale issues

    From doling out t-shirts to organising development and career planning programs, companies strive to keep their employees motivated. Here are some tips for keeping staff happy.

Reviews (1)

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