News (31)

  • Web-based training decreases staff turnover

    Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.

  • Gutsy Gibbon paves way for Ubuntu enterprise push

    On Thursday, Canonical plans to release "Gutsy Gibbon," the Ubuntu Linux version 7.10 that the company hopes will lay the foundation for a serious push into the server and other markets in six months.

  • Aviva divvies up former HP contract

    Financial services giant Aviva has started to sign key ICT services contracts as it breaks up a larger outsourcing deal formerly held by Hewlett-Packard.

  • AMP testing ID management

    Wealth management giant AMP will use its Financial Services division as the test-bed for a new identity management system likely to be rolled out next year across the entire organisation.

  • Death and technology

    If the Grim Reaper had dropped in to his local Internet cafe to look in on some tech news sites over the past few weeks, he would have nodded approvingly.

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Blogs (1)

  • Read the blog post - Angus Kidman

    Don't bank on it

    In the Australian market, banks are the archetypal large IT customer: they've got lots of technology of differing vintages, have to spend a fortune on services to stitch it all together, and are also obliged to meet a super-strict regulatory regime which would make most lesser enterprises quake in their virtualised boots.

Features and Case Studies (30)

  • Financial services wary on unified communications

    Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain

  • Web-based training decreases staff turnover

    Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.

  • Countering retention and morale issues

    From doling out t-shirts to organising development and career planning programs, companies strive to keep their employees motivated. Here are some tips for keeping staff happy.

  • E-mail: To archive or not

    E-mail archiving is now a legal requirement in the financial and healthcare industries, especially in the US, but implementing it continues to pose logistical and security challenges. Is outsourcing the answer?

  • Network horror stories expose need for understanding

    As a number of horror stories reveal, corporate networks aren't the safe and tightly controlled entities they should be. Here we expose just how wrong it can go and ask leading industry figures to light the way towards effective network management.

More Features and Case Studies >

Reviews (2)

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Blogs

  • Renai LeMay Australian Govt funds IT start-ups
    This week Australia's Federal Government announced it had allocated $3.6 million in funding to 57 local research projects so that they could be commercialised, with many of them being web or IT-related start-ups.
  • Array Google should come clean on datacentres
    It's nice that Google says it has put an effort into making its datacentres more energy efficient, but the search giant's pledges won't mean much until it discloses just how many of the beasties it's actually running.
  • Array US shows what OPEL could have been
    Sprint's WiMAX roll-out in Baltimore will prove the Australian government's decision to worm its way out of the Opel WiMAX contract was a short-sighted, and ultimately damaging, political stunt that has benefited nobody.
  • More blogs »

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