News (25)

  • Aust banks' electronic channels push steps up

    Australian banks' drive to shift transactions undertaken at bricks and mortar branches to less expensive electronic and direct channels is continuing to bear fruit, new figures from one of Australia's largest banks reveals.

  • ANZ charges Peter, refunds Paul

    ANZ has vowed to refund some fees charged to dissatisfied customers, but the bank’s online clientele are about to pay the full amount, happy or not.

  • Aussies transfer into e-banking

    Citibank has released the Australian results of its-e-banking survey, which reveal that Australia has the second highest uptake of e-banking in the Asia Pacific region.

  • Aust e-banking outage hits up to 1.5m people

    Westpac is still trying to identify a problem that caused it to restart its servers for online banking earlier today.

  • CBA: IT jobs safe

    With over 90 percent of Commonwealth Bank transactions now being performed electronically, IT positions will not be amongst the 400 jobs or so that are set to disappear from the bank’s branches.

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Features and Case Studies (1)

  • Commonwealth Bank downplays e-security scares

    Australians are continuing to turn to electronic banking channels despite excessive hype over security problems such as skimming and hacking, according to the Commonwealth Bank of Australia.

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