The days of the "big bang" project are numbered with businesses now demanding real returns from day one.
How do helpdesk and call centre managers measure customer satisfaction and more to the point, how do they improve it?
Buying the latest and the greatest sounds like a good idea, but who can afford it? We look at ways you can get better performance and a better bottom line with your existing infrastructure.
Power spikes, surges, sags, blackouts, and noise can all play havoc with your expensive equipment and vital data. We look at seven options for keeping your power uninterrupted.
High availability is about getting your hardware, networks, software, policies, and people all working together smoothly.
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
We examine tools that can drill down through your applications to pinpoint exactly where loading causes trouble.
If you are in the market for a VPN, don't go past this review. We test the latest appliances and provide tips on purchasing and setting it up.
From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.
Technology is allowing workers to stay in contact no matter where they are. How do you choose the right combination of hardware, software, data transport, and voice transport, then secure the whole lot and make sure your organisation is set up to take advantage?
We examine tools that can drill down through your applications to pinpoint exactly where loading causes trouble.
In this special report, we review six archival options in the market.
Last month we looked at thin-client terminals. This month RMIT examines the back end for thin-client setups.
If you are in the market for a VPN, don't go past this review. We test the latest appliances and provide tips on purchasing and setting it up.
From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.
Apple drops iPhone NDA
A little more than six months after Apple initially offered its software development kit for the iPhone, the c… Watch it now
StartupCamp Melbourne: The review
Google should come clean on datacentres
US shows what OPEL could have been
Broadband speedtest
How fast is your Internet connection?
Calculate the speed here.
Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
Click here for more.
Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
Click here for more.