Companies are blind to the reality of the funds wasted just in managing a flexible workforce and should turn towards new management solutions, a recruitment specialist says.
Union activists are planning to inject the controversial topic of overseas outsourcing of technology jobs into the 2004 presidential race.
Call centre managers can no longer rely on achieving key performance indicators to win promotion, a new study has found.
Drake International's local operation has implemented a web-based system called Drake Online that does away with the paperwork: every step of the process from an initial enquiry to the invoice can be handled electronically.
Is our ability to manage information keeping pace with the growing reams of stuff we're being bombarded with?
Call centre managers can no longer rely on achieving key performance indicators to win promotion, a new study has found.
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