Australians have made more than 20,000 complaints a month against telecommunications companies this year as figures rose despite a campaign to lift customer service.
The Federal Government has awarded its $4.7 billion National Broadband Network contract to a secretive consortium backed by the wealthy Packer and Murdoch families.
ISP Dodo Australia has been slapped with the heftiest fine ever dished out as part of the 'Do Not Call Register Act': a $147,000 penalty for making unsolicited calls to Australian consumers.
The Office of the Telecommunications Industry Ombudsman (TIO) released figures yesterday on the number of complaints about telecommunications providers -- with some undesired results for ISPs.
Internet service provider Dodo has in the last several weeks deployed a new call centre and enterprise communications solution utilising Internet Protocol-based (IP) telephony to two key Melbourne facilities.
Dodo has been taken to task for misleading advertising. But is telco advertising in Australia misleading in general? What can be done to make it easier for consumers to understand?
Rejecting Telstra's proposal, after all, is the only conclusion Conroy can reach: as someone whose entire philosophy is built around transparency and process, he simply cannot keep Telstra as part of the NBN bidding process anymore.
Communications Minister Stephen Conroy has welcomed "improvements" in ISP filtering technologies, but will a broad-scale roll-out make ISPs a thief's favourite target?
Post-election adrenaline surging through his veins, one of the first acts performed by new Communications Minister Stephen Conroy was to disband the expert panel that his predecessor Helen Coonan had appointed last June to evaluate tenders for fibre-to-the-node (FTTN) construction.
When broadband providers offer packages that you think look to good to be true, you're rarely disappointed.
The obvious candidates for consolidation in Australia's telecommunications sector are the 170 internet service providers that are scratching to make a living, but others include Dodo, M8 Telecom, Macquarie Telecom and Eftel.
Do women lack interest in IT, or is inadequate support and enduring stereotypes keeping them away?
Like Crocodile Dundee, the M110 would be great in the bush but not so well-suited to city living. The M110 will suit those who are bound to get the phone dirty, but its rugged exterior doesn't exactly protect a wealth of valuable technology.
The HP Pavilion TX1219 is great as a normal day to day business notebook, and not so great at being a tablet. Still the price is hard to ignore and it is an attractive machine -- so you could do worse than getting one of these.
The broadband business -- plans, peaks, and penalties -- can be confusing to say the least. We line up some of Australia's best.
Isn't it time we took another Macintoshesque great leap forward in terms of personal computing, is 2003 going to be a year of computational revolution?
We've praised past Presario 1700-series models for their smart chassis design and strong performance. The latest in the line, the Presario 1715AP, offers a few new perks.
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
Having problems with complex data center? Simplify your data center now.
Sick of broken tender sites
Cyberwar: What is it good for?
Is wholesale-only backhaul just a pipedream?
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