NSW Department of Community Services (DoCS) has been given around $20 million to embark on a project that will simplify the use of its Siebel client management system for field workers.
The Google Docs' word processor will be the first Google app to be made available offline using the free Google Gears extension, which means users will soon be able to read and edit their documents even without an Internet connection.
Microsoft has launched an attack on Google in which it seeks to dissuade businesses from downloading Google Apps.
Gears, Google's project to make Web browsers a better foundation for elaborate online applications, now supports Firefox 3, the company plans to announce soon.
Executives have little time or patience when it comes to failing computers, conflicting software, and login hurdles--which can create nightmares for the help desk team. However, there are several things they can do to help thwart desktop glitches, avoid network problems, and generally make life easier.
Your users don't need an encyclopedic knowledge of how their computers work or how your network is configured -- but they may need a little technical enlightenment here and there. This list includes some of the basics that will help them (and you) work more effectively.
What should help desk analysts do when the phones aren't ringing off the hook? Here are some ideas about what should and shouldn't be on the to-do list.
Executives have little time or patience when it comes to failing computers, conflicting software, and login hurdles--which can create nightmares for the help desk team. However, there are several things they can do to help thwart desktop glitches, avoid network problems, and generally make life easier.
I've been puttering around in Google Wave for the best part of a week now, and I understand it, but I have no idea in hell what I'm supposed to be using it for.
What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.
Google Docs is a fantastic free online application that offers some exciting features. However, by virtue of being an online application, users with a slow connection will experience lag, and Docs still doesn't contain enough functionality to be a replacement for today's mainstay office suites in most businesses.
Swelling the ranks of 11.6-inch netbooks, the Asus Eee PC 1101HA impresses with its design and battery, but having to overclock a slower version of Intel's Atom CPU is a dodgy workaround.
The HP Officejet Pro 8500 wireless makes a convincing inkjet argument for offices with a high volume of prints. With a function touchscreen, multiple networking options and an astoundingly fast print speed, it makes perfect sense to give this workhorse an Editors' Choice award.
Intel Mac users will like Snow Leopard's smartly designed interface enhancements, and its Exchange support is a must-have (especially with Outlook for Mac on the way). With a ton of technological improvements, Snow Leopard is worth the AU$39 upgrade fee.
Zoho Writer 2.0 provides one of the richest feature sets of any online word processor, now more accessible thanks to an interface revamp. And, of course, it's free...
Thunderbird 3 takes flight
Thunderbird 3 is finally here, after a gestation period measured in
years. The latest version of Mozilla's fr… Watch it now
Google Chrome beta for Mac
It's not fully baked yet, but Google Chrome for Mac reaches a major milestone with the release of an official … Watch it now
2009 in review
What were the top five stories that shaped 2009? From the launch of Microsoft's Windows 7 OS, to the departure… Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Welcome to National Censorship Day
That sinking Tcard feeling
The challenge of government 2.0
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