The Group 8 cluster of federal agencies that signed a collective IT outsourcing arrangement with Commander-owned Volante in 2000 are moving on as the contract nears its end on 26 June.
Centrelink is to begin a 16-month rollout of service management software that will eventually see staff help desk queries consolidated and automated under one system.
Do Australian companies really need a business continuity plan? ZDNet Australia finds out what all the talk is about in disaster recovery and continuity planning.
Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.
Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?
As anybody who works from home knows, one of the great benefits of telecommuting is that pants are optional. Wear your pyjamas to that teleconference, or attend in your birthday suit if you prefer; nobody will be the wiser.
What's the best mid-range server on the market? We put machines from Dell, Hewlett-Packard, IBM and Lenovo through their paces in our labs.
Despite having a quality management product on the books at Western Power, no one was using it, causing the energy company to have problems with software development quality.
A few years ago, the uptake of biometric technology was considered a sure thing. But fast forward to present day and ZDNet Australia can reveal that companies are reluctant to use biometrics due to their negative stigma.
Do Australian companies really need a business continuity plan? ZDNet Australia finds out what all the talk is about in disaster recovery and continuity planning.
Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.
Thin clients seem to be a perennial runner-up to full-featured desktops, but we think the time is right to stop thinking "what if?" and to get rid of those clunky desktop PCs.
What's the best mid-range server on the market? We put machines from Dell, Hewlett-Packard, IBM and Lenovo through their paces in our labs.
Tablet PCs may be great for impressing your friends, but how useful are they in a corporate context? We look at five Tablet PCs from major vendors to find out.
In an industry that loves buzzwords, autonomic computing continues to attract attention. Can the promise of self-managing IT systems ever be met, and how will businesses change if that happens?
There's an abundance of wireless-capable devices and a growing number of networks to service them. How do you make your corporate e-mail available to staff when they're out of the office?
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Can not-so-smart meters help the NBN?
Can the Telco Reform Act be win-win?
Has New Zealand's smiling assassin delivered?
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