The new boss of Hewlett-Packard's Asia-Pacific operations has defended the vendor's move to offshore some Australian support work to Malaysia, saying most customers would accept the move as long as service levels remained consistent.
India has moved to enlist the support of its Asian neighbours and friends to lobby against the outsourcing backlash spreading in Western countries, including Australia.
PC maker Dell continued to have difficulty meeting all of its business customers' expectations for service during the first quarter, according to a survey.
Hewlett-Packard today declined to comment when asked whether the company plans to outsource the jobs of an estimated 500 staff working in its support and service operation located in Rhodes, Sydney, offshore.
PC giant Dell hopes a renewed focus on consumers and education buyers will allow it to claim the top spot in Australia's PC market from long-time rival Hewlett-Packard.
Reversing a recent slide in satisfaction rankings among its business customers, Dell beat out Hewlett-Packard and IBM in a measure that's closely watched for potential insights into future PC sales trends.
A third of today's top 10 manufacturers could exit the PC business by 2007, according to a new report.
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Gus Robertson, Red Hat's vice president for South Asia-Pacific, wants to displace Unix and not Windows as the main enterprise OS but does the Linux vendor have what it takes?
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Intel says its processors are behind efforts to find new breakthroughs in life sciences research and healthcare in a number of countries.
Microsoft is pushing Tablet PC as the next evolutionary phase of notebooks. We check out the first Tablet PCs available in Australia, as well as looking at the OS that underpins it all.
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