The new boss of Hewlett-Packard's Asia-Pacific operations has defended the vendor's move to offshore some Australian support work to Malaysia, saying most customers would accept the move as long as service levels remained consistent.
Hewlett-Packard today declined to comment when asked whether the company plans to outsource the jobs of an estimated 500 staff working in its support and service operation located in Rhodes, Sydney, offshore.
Dell is set to reveal its Australian retail partner tomorrow, with observers expecting a considerable market shake-up in wake of the announcement.
Dell is to consider selling PCs through a reseller channel, breaking the direct sales model which has seen it become one of the world's top two computer vendors.
PC giant Dell hopes a renewed focus on consumers and education buyers will allow it to claim the top spot in Australia's PC market from long-time rival Hewlett-Packard.
Reversing a recent slide in satisfaction rankings among its business customers, Dell beat out Hewlett-Packard and IBM in a measure that's closely watched for potential insights into future PC sales trends.
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Gus Robertson, Red Hat's vice president for South Asia-Pacific, wants to displace Unix and not Windows as the main enterprise OS but does the Linux vendor have what it takes?
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