News (25)

  • Sydney Water CIO tells his story

    Sydney Water chief information officer Tim Catley tells ZDNet.com.au in an in-depth interview how he restored the credibility of the organisation's IT department and exorcised its tech demons with strong governance and a simple 100-day plan.

  • Dell's US support calls to go back to India ... eventually

    Any positive employment expectations created by Dell's about-face decision to revert some technical support lines back from India to its US call centres will be short-lived.

  • ACCC to refresh mid-range server fleet

    The Australian Competition and Consumer Commission (ACCC) will shortly replace the ageing Dell hardware in portions of its mid-range server fleet, following its five-year refresh cycle.

  • EDS shouts about outsourcing Kraft

    Kraft Foods has signed a seven-year, US$1.7 billion global IT services deal with EDS.

  • Tax Office turns to LCD

    The Australian Taxation Office is preparing to roll out 20,000 new Dell 19-inch LCD monitors to replace its ageing fleet of 17-inch CRT monitors under an AU$9.3 million deal managed by outsourcing partner EDS.

More News >

Features and Case Studies (9)

  • For Dell, Indian call centre failure a lesson

    Dell admits it has "learnt its lesson" after being forced to drop its Indian call centre last year following customer complaints about the quality of service.

  • Is Dell's winning streak in jeopardy?

    CEO Kevin Rollins' long run of good fortune faces the biggest test yet. Still, he says, "I wouldn't go run (HP)."

  • Dell and SAP -- what's the attraction?

    Dell last week followed up a 12-month-old formal Oracle alliance with a love-in in New York with enterprise applications giant SAP. But what do all the smiles amount to beyond the teaming of two of the industry's biggest players?

  • Can Sun become the Dell of enterprise software?

    commentary Sun has finally unveiled the full dimensions of its quest to change the computing landscape. It's fundamentally a more monolithic landscape populated by pre-integrated components. It's also Sun's attempt to become a leading solution provider competing against IBM, HP and Microsoft.

  • EDS: Linux 'strategically important'

    The outsourcing specialist said it was "proactively engineering" Linux into its product portfolio, backtracking on previous statements that the open-source software was not suitable for large enterprises.

More Features and Case Studies >

Reviews (4)

  • Desktop Studios -- High end workstations

    Does your organisation boast a budding Tim Burton or a corporate Coen brothers? If you’re planning to produce video or 3D animation, we look at some top-end workstations you’ll need to create your masterpieces.

  • Not as thick as some: 7 thin clients tested

    Thin clients seem to be a perennial runner-up to full-featured desktops, but we think the time is right to stop thinking "what if?" and to get rid of those clunky desktop PCs.

  • Fit to Print: 9 colour laser printers tested

    Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.

  • Storage: The inside story

    Few managers consider it a sexy area, but well-planned storage systems are critical to the functioning of businesses of all sizes. How has storage technology evolved and how can you plan the right system at the right price?

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