News (4)

  • TIO: Complaints over mobile services decrease

    The number of complaints over mobile services to the Telecommunication Industry Ombudsman dropped by 18 percent in 2002-03 over the previous year, signalling the industry is reaching maturity.

  • AU consumers harassed over telco debt

    The Telecommunications Industry Ombudsman has revealed that the number of complaints about the practices of companies recovering telecommunications debt has more than doubled since March 2002.

  • Telstra credit policies possible reason for complaint jump: TIO

    Telstra's decision to outsource its consumer debt may be behind a jump in credit complaints to the Telecommunications Industry Ombudsman (TIO), the TIO has conceded.

  • SMS aids attention deficient Australians

    SMS is coming to the rescue of forgetful and time-stressed Australians who are racking up late fees of AU$400 million a year, with businesses looking to save up to 90 percent of late bill reminder costs through the messaging technology.

Reviews (1)

  • TIO: Complaints over mobile services decrease

    The number of complaints over mobile services to the Telecommunication Industry Ombudsman dropped by 18 percent in 2002-03 over the previous year, signalling the industry is reaching maturity.

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