News (2)

  • Corporate Express calls on IP telephony

    VoIP delivers cost-savings and improved control over customer support calls for Australian office-products supplier, Corporate Express.

  • Get your network up, while they're down

    As network hardware reaches saturation point, now's the time to pick up a bargain in emerging networking technologies. David Braue examines which innovations you can ignore and which ones your business can't do without.

Features and Case Studies (9)

  • How Telstra recovered when BlackBerry went pear-shaped

    Many times, service providers don't know anything has gone wrong until they're hit by a flood of user complaints. Such was the case for Telstra when its BlackBerry wireless e-mail service in Sydney came crashing down one day.

  • For Holden racers, tough is only the beginning

    Given the frantic activity and unpredictable movement of all kinds of hard objects within the pit, it's little surprise that the Holden Racing Team recently standardised on Panasonic's ruggedised Toughbook as its notebook platform of choice.

  • How corporate Australia battles information overload

    We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.

  • The road to convergence

    There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.

  • SMS gives new voice to NRMA members

    With so many companies focused on major IT-driven transformation, it's easy to forget that even small changes can have a big benefit. For road motoring group NRMA Motoring & Services, however, a highly focused middleware implementation project has provided a new communications channel for hearing-impaired customers.

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