Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
Cloud computing, the notion of outsourcing hardware and software to Internet service providers, is showing the classic signs of disruptive technology -- it's not good enough for the masses yet, but it has clear potential to shake things up.
When supercomputers get together, things get hot fast. Our photo gallery reveals how modern datacentres are cooled, and gives an insight into Google's secret solution to the problem.
Cisco fleshed out the details of its Datacentre 3.0 strategy this week with launch of a network provisioning appliance and stack of software announcements.
Sun Microsystems is merging its storage and server units into one team, the company's chief executive Jonathan Schwartz has announced.
It seems that the IT industry is missing out on an opportunity to 'help' sea creatures by dumping old computers into the ocean and creating an 'artificial reef'.
Will Internode's (sudden) and dramatic price hike for its broadband plans undo the G9's plans for an affordable, high-speed broadband network?
Being green, in terms of IT and datacentres, only very superficially has anything to do with saving the environment. In reality it is about cold, hard cash and how to spend less of it.
The average datacentre lasts between 15 and 20 years, so when the current generation of datacentres near the end of their working life, will their replacements be at all familiar?
When supercomputers get together, things get hot fast. Our photo gallery reveals how modern datacentres are cooled, and gives an insight into Google's secret solution to the problem.
Billy Hinners, CIO of Autodesk speaks to ZDNet Editor-in-chief Dan Farber about creating design software for its eight million customers in the construction, media and manufacturing industries. He also talks about the company's green strategy, his 20 years in product development and transitioning to his new role as CIO.
IT has become one of the biggest consumers of energy in the modern society. So much so that at AGL Energy, "we ran out of capacity in the building for electricity", according to former CIO Cesare Tizi.
On the next installment of The Green Enteprise, CNET News.com's Michael Kanellos looks at how Intel is developing green technologies for its customers and within its own organization. Innovations include ultra-lower power 45nm chips, greening its fab operations in China, Arizona and Israel; and developing non-toxic materials for packaging and...
Not willing to let Sony Ericsson steal all the limelight with its megapixel camera-phones, Nokia answers the call with its own.
In an industry that loves buzzwords, autonomic computing continues to attract attention. Can the promise of self-managing IT systems ever be met, and how will businesses change if that happens?
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
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Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
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