Is convergence breeding a new brand of communications manager with skills in both voice and data?
The Australian Bureau of Statistics (ABS) is slowly converging its voice and data networks under the guidance of its new chief information officer, with some staff already using Voice over Internet Protocol (VoIP) telephony and a further pilot planned for the organisation's Queensland office.
Technical staff at integrator Dimension Data designed and built an entire functioning enterprise data network for its annual conference.
Several Victorian local councils have bought new hardware from vendor 3Com as they upgrade their telephony and data networks.
Appliance retailer Kleenmaid will this month take advantage of its move to a new Sunshine Coast head office by replacing its old telephony system with an Internet Protocol-based (IP) solution.
Enterprises have started to get past the hype and critically look at whether IP telephony works for them, according to one analyst.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
Australian IP telephony hardware revenue is set to hit AU$679.33 million by 2006, with up to 40 per cent of existing equipment replaced by hardware that includes IP telephony capability, according to IDC.
Deloitte Touche Tohmatsu (DTT) is deploying an IP telephony system, a move which demonstrates the technology is moving beyond "bleeding edge" and into mainstream corporate acceptance, its CIO claims.
VoIP delivers cost-savings and improved control over customer support calls for Australian office-products supplier, Corporate Express.
While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.
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Although it's difficult to master, WebEx Meeting Center's slick conferencing tools are an effective alternative to face-to-face conferences.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Despite the endless pressure to install the latest and greatest, many of the core technologies which are in use in the modern enterprise have been around for decades, if not centuries.
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