One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
Australians are being urged to allow personal details from a national census to be stored on microfilm for future historians, but privacy groups protested that the records could be abused.
Finding hidden patterns and trends in masses of corporate data--in real time--takes up enormous processing power, but it can be very profitable.
Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.
Data quality is beginning to gain the attention of top management instead of being passed off to IT staff. The reason? CRM.
The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.
Pivotal's Helen Robinson and salesforce.com's Doug Farber debate on where the local customer relationship management business is headed.
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
Finding hidden patterns and trends in masses of corporate data--in real time--takes up enormous processing power, but it can be very profitable.
Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.
Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
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