News (21)

  • Dirty data: IT, it's not your fault

    The blame for poor quality data is too often laid at IT's door, when it should be the business taking responsibility, according to analysts.

  • Border security portal 'may bust wrong passengers'

    The Federal government has announced that its border security portal is now online, triggering the alarm of privacy advocates who believe that poor data quality could lead to cases of mistaken identity.

  • Victoria Police cut crime with data warehousing

    A revamped data warehouse is helping Victoria Police to reduce crime rates and has delivered AU$2 million in productivity benefits, despite a lack of initial budget planning which threatened to derail the project early on.

  • Centrelink's lack of data integrity

    An audit reveals embarassing errors in the agency's database.

  • Keeping data clean

    Data quality is beginning to gain the attention of top management instead of being passed off to IT staff. The reason? CRM.

More News >

Blogs (2)

  • Read the blog post - Angus Kidman

    Burning down the warehouse

    Getting executive sponsorship for any kind of data clean-up project isn't easy. If careful reasoning, detailed budget plans and a touch of blackmail don't work, then there may be a simpler solution: arson.

  • Read the blog post - Angus Kidman

    Data mining no minor matter

    Coming up with a business case for a data mining strategy might be a tricky business but if it generated AU$118 million in additional revenue, then it would probably be something of a no-brainer.

Features and Case Studies (6)

  • Banking on brain power

    The secret to edging out the competition is dicovering where your organisation's knowledge lies, and managing it effectively. ZDNet Australia investigates.

  • 10 security problems unique to IT

    Organisations face a host of security concerns driven by the power of technology and the vulnerabilities inherent in its use. IT pros have to be vigilant about all these issues, from system penetration threats to hardware portability to employee turnover.

  • How corporate Australia battles information overload

    We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.

  • Ellison: No need for wall-to-wall Oracle

    Oracle's chief executive says it's alright for companies to use Oracle's business system in conjunction with those from rivals Siebel Systems and SAP, and Oracle will even help them to do it.

  • CRM's dirty little secret

    The principle of CRM is to reduce costs, increase revenues, and boost customer loyalty. But what if your data is dirty?

More Features and Case Studies >

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