In the first instalment of this two part series, Federal IT Minister Senator Richard Alston talks exclusively to ZDNet Australia about broadband pricing, Telstra's service levels and Australia’s cyber-terrorism initiatives.
Telstra receives around 2,200 service-related complaints from its customers each day, the Federal Minister for Communications and Information Technology, Senator Richard Alston has admitted.
ZDNet Australia reviews 2001's hottest IT stories. 2001 was the year of the virus, the year of Linux, and the year the music industry began to seriously lose control of its intellectual property, as audio file swapping proliferated across the Net.
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