Bedding down the disastrous rollout of new cargo management software is set to be the number one priority of new Australian Customs Service (ACS) chief Michael Carmody, who moves across from the Australian Taxation Office (ATO) to replace the retiring Lionel Woodward from next year
Observers predict that Hewlett-Packard's acquisition of global outsourcer EDS for US$13.9 billion this week will bring a boost to the Australian integrated services market, but also warn the new Australian entity that its rivals will try to take advantage of the transition here.
After three years of losing large chunks from multi-billion dollar IT outsourcing deals, EDS's managing director Chris Mitchell is placing his bets on Defence to bolster the company.
Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.
Labor's policy of socialised broadband has certainly proved much harder than the party believed it would be back when it was in Opposition, but it is Telstra that stands to lose the most from the NBN - and that applies whether it loses the NBN contract or wins it.
It is hardly surprising that Australian companies are beginning to enter the brave new world of Second Life.
A guy I know runs a tiling business, which as far as I can see involves his drinking lots of coffee, making lots of phone calls, and making sure that around a dozen different tilers do the actual hard work. As long as they're busy, he's making money. If he finds enough new business to keep them all going for two weeks, he can take off for Hawaii -- and still be making money.
How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.
Can a national ID card protect Australians against terrorist attacks? And can citizens' details be protected by Public Key Infrastructure? We look at the types of hardware and software employed to combat terrorism, and how ports and other critical infrastructure are protected.
Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.
The Australian Taxation Office could expand a pilot project involving access to corporate information through wireless means.
The CIO of San Francisco International Airport talks to ZDNet about protecting the airport's network and providing new services such as passenger WiFi.
Government CIOs from the Australian Tax Office, Customs, Defence and Centrelink, talk security.
Accounting software is never going to be sexy. We didn't find Quickbooks QBi 2008/2009 sexy, but we did find the latest incarnation of the well known brand to be a great program and a worthy upgrade.
Need some help with your taxes this year? While they won’t take the sting out of tax time entirely, some of the most recent accounting software offerings are designed to do more than just arithmetic.
Zoho Invoice is a useful but limited online tool that allows small teams to manage and track invoices. It's easy to use and customise, and the management interface is intuitive and clearly laid out.
It's a little slimmer and it has loads of storage, but Nokia's latest flagship model has little to justify its top-shelf price tag.
Actinic Business 9 provides enterprise level e-commerce at SMB prices. Our only criticism of Actinic Business is that it could be overwhelming for newcomers and overkill for sole traders. But if you have delusions of e-commerce grandeur, jump right in.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
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