News (10)

  • 2007: How was it for outsourcing?

    Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.

  • ATO IT dept caged in AU$1bn outsourcing deals

    The Australian Tax Office's past outsourcing contracts were too rigid to cope with technological change, according to its CIO, Bill Gibson -- so this time, business gets shotgun and IT will take a back seat.

  • EDS preys on Defence as mega deals dry up

    After three years of losing large chunks from multi-billion dollar IT outsourcing deals, EDS's managing director Chris Mitchell is placing his bets on Defence to bolster the company.

  • ATO plays it cool on Siebel

    The Australian Taxation Office has ruled out any short-term changes to its deployment of a Siebel platform following news this week Oracle was moving to acquire the customer relationship management vendor in a deal worth AU$7.6 billion.

  • ATO kicks off CRM deployment

    The Australian Taxation Office has kicked off its initial rollout of Siebel customer relationship management software to contact centre staff ahead of a more wide-ranging deployment scheduled for next year.

More News >

Features and Case Studies (2)

  • Government CIO spotlight on: Security

    How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.

  • ATO plays it cool on Siebel

    The Australian Taxation Office has ruled out any short-term changes to its deployment of a Siebel platform following news this week Oracle was moving to acquire the customer relationship management vendor in a deal worth AU$7.6 billion.

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