Telstra has expanded its Twitter customer support footprint with the takeover of the @Telstra account.
A number of Telstra's major broadband rivals have said they have no immediate plans to follow the telco's lead and use the Twitter micro-blogging service to monitor service outages and contact customers about support plans, although a closer look shows Optus to be one of the only large carriers not using the tool.
The financial services downturn in the United States has claimed its first few Australian victims, with the local office of online auction king eBay today showing 18 staff the door.
Mobile carrier 3 has made a push to expand its third-generation (3G) mobile coverage, announcing plans to extend its 2100MHz network, and taking the lid off an agreement to use parts of Telstra's 850MHz Next G network for roaming.
A lack of information from the global headquarters of software giants Oracle and SAP has left the pairs' Australian divisions completely in the dark about what actions to take in the wake of the closure of SAP's Oracle services subsidiary TomorrowNow.
The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.
There are as always exceptions, but most ICT vendors are simply not doing the right thing by the thousands of SME customers in Australia and New Zealand.
BMC Software CEO Bob Beauchamp has headed up the company since the beginning of the decade, transforming it into the business service management power it is today. We find out what his priorities are.
We all know that BlackBerry phones are touted as some of the best business devices out there. Here are six of our favourite applications for busy, on-the-go professionals.
It has competed hard with the likes of Microsoft and IBM, but over the years Novell has remained a smaller player than either of its two main rivals. CTO Jeff Jaffe tells what Novell has up its sleeve to bring the company up to speed: Fossa, an open source project named after the Madagascan relative of the Mongoose.
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
Going by older detection and removal numbers, Trend Micro AntiVirus plus AntiSpyware offers competent if basic security protection. However, so do many free competitors. This year, we recommend giving Trend Micro AntiVirus plus AntiSpyware 2010 a pass.
Trend Micro Internet Security Pro's broad feature set combined with its look and feel make it a serious contender, but questionable efficacy and middling performance mean it's a program we're not recommending for this year.
Eset NOD32 3.0 delivers an easy-to-use version of its award-winning antivirus engine. Although our performance testing was mixed, NOD32 continues to rank among the best-rated antivirus products by independent antivirus testing labs.
The Panasonic PT-FW100NT is a wireless business class network projector that allows for flexibility in machine interaction, operations to be done remotely and the projection of multiple screens simultaneously.
The Panasonic PT-LB51EA is small enough to cart around and designed to cope with well lit rooms. All in all, it is a usable machine with an attractive price tag.
Microsoft Office 2010 beta
The beta for Microsoft Office 2010 is here and we've had a chance to check out the latest version. Though the … Watch it now
Ben Forta: All about Adobe
Take one ColdFusion veteran and mix in a healthy dose of prolific book writing, and chances are you will end u… Watch it now
Google CEO Eric Schmidt
Google's chief sits down for an extremely rare, wide-ranging interview and discusses Google's two operating sy… Watch it now
IT: Govt's cost-cutting bitch
Can complaints on mobile content be cut?
NZ farmers: Bleating about broadband
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