Telstra executive Holly Kramer has resigned as her product management function is split into wireless and fixed line portfolios, as part of a larger overhaul revealed by chief executive David Thodey this morning.
Commonwealth Bank of Australia's extended internet banking outage earlier this year affected the remuneration of its top technology tsars, including chief information officer Michael Harte, the executive revealed today.
Commonwealth Bank of Australia's $1 billion telecommunications deal with Telstra is the toughest the bank has negotiated with a supplier, according to CBA CIO Michael Harte, and all without the use of traditional service level agreements (SLAs).
The Commonwealth Bank has announced Telstra as the winner of its 10-year managed services contract, officially confirming a ZDNet.com.au report late last month that the telco was the front runner for the deal.
Telecom New Zealand said today that it will be moving 250 call centre positions to Manila over the next 18 months.
In the second of our two programs looking at the Senate Inquiry into the Telecommunications Legislation Amendment Bill, we hear from shareholders, bureaucrats and industry groups.
What can organisations do to keep the employees they have and maximise their potential?
What does it take to be a great chief information officer? We talk to Australian CIOs, analysts and human resource managers to find out. The results might surprise you.
The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.
Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain
Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
Microsoft has reworked the PC assessment tool in Windows Vista after fielding complaints from hardware makers -- but the changes may not be enough to completely quell concerns.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
We look at which product can help improve customer satisfaction.
Many companies aren't buying Windows XP--or they're buying the licenses but not installing the software. Microsoft's marketing machine is looking to change that as the Service Pack 2 update rolls out.
We put some of the top office printers/copiers head to head.
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Invisible Particls to reappear
12 days without ADSL: A local loop eulogy
An abridged history of the Aussie internet
Come to our reader Christmas party!
Drinks with the ZDNet AU team, Wednesday 9th December, from 6pm.
Mark your diaries!
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