Privately owned Australian telecommunications systems integrator NSC today said it had expanded its operations rapidly, doubling its headcount over the past three years and flagging plans for its first New Zealand office by the end of 2008.
Three-quarters of the way through a massive consolidation and overhaul of its core business applications, dairy and juice giant National Foods has found that the most difficult parts of the project aren't related to technology, but to processes and the simple challenge of keeping skilled people on track.
Web 2.0, with its complex sites and rich Ajax applications, is an increasingly demanding platform for a browser. In this review feature, we look at how the leading browsers measure up.
Despite the cost savings software-as-a-service (SaaS) promises to provide, some businesses believe the on-demand delivery model is not suitable as a platform for core enterprise-class applications.
SAP and RIM have announced a "co-innovation" partnership which will see all the enterprise-software company's applications made natively available on the BlackBerry smartphone.
Shoving everything into a hosted environment effectively creates a quick and dirty disaster recovery strategy.
Salesforce.com CRM continues to attract converts, but has the competition caught up?
On the odd occasion where I have seen the results of surveys of knowledge workers where they are asked to rank the barriers to the adoption of knowledge management inside their organisation, one word keeps popping up at the top of the list again and again: culture.
If there's one indication that customer relationship management (CRM) systems at telcos are screwed up it's got to be the phenomenon of the 'zero dollar' bill.
Graeme Wood, the founder of one of Australia's most successful online businesses, made a very salient point yesterday about the challenge of delivering personalised online services.
Who predicted Linux servers would outnumber Windows servers by 2006? Who said one in five enterprise desktops would be Linux-based by 2008? We look back at the bad (and good) predictions made about Linux over the past decade.
Barry Vandevier of Travelocity talks about his company's efforts to deploy Web 2.0 technologies for the next generation of online travel.
The old model of keeping the IT strategy and the business strategy separate is officially dead. Today's best CIOs recommend integrating IT strategies as closely as possible with business strategies in order to create real value.
Welcome to the CIO Vision Series and congratulations to Cesare Tizi, who was awarded the ZDNet Australia CIO of the Year award for 2007. Tizi was recognised for the work he did while successfully leading Australia's largest energy supplier, AGL Energy, through a period of intense change.
Tim Harvey, CIO of Hilton Hotels, tells of technologies that will turn hotel rooms into "homes away from home".
Web 2.0, with its complex sites and rich Ajax applications, is an increasingly demanding platform for a browser. In this review feature, we look at how the leading browsers measure up.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.
We look at which product can help improve customer satisfaction.
Microsoft Exchange might be the most popular mail server but is it the best? We test the alternatives.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Industry-leading performance and availability by HP and Intel
Driving Business Growth Through Enterprise IT Management
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Achieve continuous availability with high performance NonStop blade technology
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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