The International Organization for Standardization (ISO) has released a standard for the use of biometric authentication at financial institutions but banks are unlikely to invest in the technology.
Australian entrepreneur John Orrock has sold his CRM systems integration business Okere to the US arm of Fujitsu Consulting in a multi-million dollar deal.
An intensifying assault on the security of Australians' identification and financial information should push government and industry to embrace biometric technologies, a leading expert in the area said today.
Keeping a firm focus on the bottom line has always been a high priority for Australian financial services provider Pure Commerce. And it's paid off, quite literally, as the company continues to grow despite a tough economic climate.
HSBC faces possible investigation by the UK's financial watchdog after admitting losing a CD containing the details of 370,000 customers.
A guy I know runs a tiling business, which as far as I can see involves his drinking lots of coffee, making lots of phone calls, and making sure that around a dozen different tilers do the actual hard work. As long as they're busy, he's making money. If he finds enough new business to keep them all going for two weeks, he can take off for Hawaii -- and still be making money.
In the Australian market, banks are the archetypal large IT customer: they've got lots of technology of differing vintages, have to spend a fortune on services to stitch it all together, and are also obliged to meet a super-strict regulatory regime which would make most lesser enterprises quake in their virtualised boots.
Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain
Pivotal's Helen Robinson and salesforce.com's Doug Farber debate on where the local customer relationship management business is headed.
Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.
More and more companies are shelling out for CRM systems, yet few are bothering to see if their investments have been worthwhile.
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
Machines that listen and talk like humans are becoming a reality, researchers and tech executives say.
Instant messaging use is growing in offices and homes around the world, and the big players are being told by a standards board to work together.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.
It's getting hard to keep a place on the list of the world's fastest supercomputers.
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
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