Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
CIOs have moved from the sidelines to the playing field in the search for a successor to traditional data centre products. Have they found one in Linux?
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
Many IT executives are on the fence about Web services. Find out what one expert has to say about making the decision to implement and the associated risk factors that you must factor in to any ROI projection for Web services projects.
After you have a plan for systems recovery, take that next critical step: ensure business continuity and operational aspects. Here are some approaches and tips on developing a strong disaster-recovery and business-continuity plan.
Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
CIOs have moved from the sidelines to the playing field in the search for a successor to traditional data centre products. Have they found one in Linux?
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
Many IT executives are on the fence about Web services. Find out what one expert has to say about making the decision to implement and the associated risk factors that you must factor in to any ROI projection for Web services projects.
After you have a plan for systems recovery, take that next critical step: ensure business continuity and operational aspects. Here are some approaches and tips on developing a strong disaster-recovery and business-continuity plan.
Yang's out. Is Microsoft in?
ZDNet correspondent Sumi Das talks to senior editor Sam Diaz about Jerry Yang's resignation from the search gi… Watch it now
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