News (520)

  • IT managers blamed for making staff sick

    Overly authoritarian and bureaucratic IT managers are bad for morale and productivity and are making their staff sick.

  • Suit up or ship out?

    Leave the jeans at home, get a haircut and shave those sideburns because the IT industry is tightening its grip on the “dot-com culture” and everything it stands for as managers know that they don’t need to compete to hold on to their best employees.

  • NAB pins turnaround on improved CRM

    About a year after being appointed chief executive of the National Australia Bank, Ahmed Fahour's campaign of cultural change is being boosted by improved use of the bank's Teradata customer relationship management (CRM) software package.

  • The long and short of a security policy

    What is better; a one page security policy that is clear and simple or a policy that is comprehensive and covers every conceivable risk? Security officers at two separate financial institutions argued their cases at a security conference in Sydney on Tuesday.

  • Has IT got it all wrong?

    Perhaps it is time to update the traditional structure of IT departments.

Blogs (10)

  • Read the blog post - Angus Kidman

    What can you do with 400TB of mail?

    The issue of how best to handle large email inboxes is a perennial topic here at Snorage, and it doesn't only affect enterprise customers.

  • How Seven blew the internet Olympics

    If there ever was an opportunity for a broadcaster to showcase the potential of internet video, this was it, and Seven has blown it. Perhaps its executives should have rung their mates at NBC in the US and gotten some pointers on online coverage.

  • Read the blog post - Sheryle Moon

    Women in ICT a rare breed

    A quick scan of almost any ICT department, ICT conference or vendor environment confirms that women who embrace technology as a lifelong career remain a rare breed.

  • Read the blog post - Angus Kidman

    Data leakage: building the enterprise nappy

    It's an inevitable consequence of sitting in a lot of enterprise presentations: sooner or later, the phrase "data leakage" is going to come up -- and when it does, you can't help but think of nappies.

  • Read the blog post - Steven Deare

    Benefits of offshoring to New Zealand

    Ever outsourced to a vendor with fantastic technical capability, but major management issues?

Features and Case Studies (281)

  • Google vs. Yahoo: Clash of cultures

    As the two giants tussle for domination of online advertising dollars, it's increasingly clear that this tug-of-war is really a test of each company's corporate culture.

  • Enable culture change

    It's never easy when a company changes its culture. As a manager, you can play a key role by embracing the changes, helping to shape your people's perceptions of change, keeping them informed, and instituting some positive changes of your own.

  • How to stop micromanaging

    Micromanaging isn't necessarily a bad thing but, done to an extreme, it can hinder staff productivity.

  • Australia: Is customer service up to par?

    If your company's back-end systems are in shambles, how will that affect the way customers interact with you at the front end? Get the answer from our Australian experts.

  • Stealth project management

    Builder.com offers tips on how to adopt a stealth project management technique that can help your project succeed in a disorganised corporate environment.

Reviews (15)

  • Can IT directors love Microsoft?

    Commentary: A shift in corporate IT's priorities might play to Microsoft's advantage, but it will take a quasi-religious conversion to get IT directors to accept the Microsoft way.

  • Office 2003 Beta 2: an IT perspective

    As Microsoft's forthcoming office suite takes clearer shape, we report on the latest beta version, and its implications for companies' IT strategies.

  • Don't take it personal

    Personalisation has become an accepted part of technological interaction, but what does the future hold?

  • eLiza: Smart servers meet Star Trek

    IBM's continuing development of its Project eLiza initiative to create self-managing systems could make it a star-date to remember.

  • IBM's big thinker

    Executive Irving Wladawsky-Berger helped steer Big Blue to the Internet, Linux and open-source computing. His newest mission: grid computing.

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