The Bric countries (Brazil, Russia, India and China) dominate a list ranking the top 30 global offshoring locations.
Australians would rather deal with a decent speech recognition system than an offshore call centre agent, typically based in India or Asia.
Satyam Computer Services has bucked talk of a skills shortage by unveiling a 150 seat regional solutions hub in North Sydney and plans to hire 100 Australian graduates.
For European businesses, Romanian IT workers are cheaper and have fewer cultural differences than in India--making the country the first choice for outsourcing, a report says.
The U.S. technology industry's demand for offshore services is apparently beginning to drive up pay rates in India, raising questions about the long-term benefits of outsourcing work to that country.
This article covers some best practices for cross-cultural outsourcing.
Indian tech giant Wipro's chairman and managing director, Azim Premji, on the future of the company and where the Indian outsourcing market will go next.
For European businesses, Romanian IT workers are cheaper and have fewer cultural differences than in India--making the country the first choice for outsourcing, a report says.
Growing demand for offshore services in India is raising the cost of labour there, causing US firms to begin eyeing China, Romania and other options. But India has some tricks up its sleeve.
Wipro's Sudip Banerjee explains why many Indian companies fear being left behind by an emerging -- and less expensive -- China.
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Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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