News (35)

Features and Case Studies (14)

  • Straight to the source: CSC's George Bell

    Is outsourcing a viable solution for large-scale IT organisations in Australia? We ask George Bell, CEO of CSC Australia, for his views on how the company plans to grow in today's tough market.

  • Changing of the guard: National Australia Bank

    Get an insider's look at the recent history and potential imminent future of the National Australia Bank's technology operation in the second of our Changing of the guards series examining generational change in the nation's big four banks.

  • Gershon: Easier said than done

    Gershon's recommendations are consistent with those of other jurisdictions that have undertaken similar reviews, and are aimed at giving the ICT centralisation/decentralisation pendulum a shove back towards the centre. This is, however, easier said than done.

  • Service management enterprise guide

    Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

Reviews (1)

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiest,"and safest,"option.

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