Home loan company, Mortgage Choice, has ditched Lotus Notes Domino for its lenders messaging needs in favour of Google's Enterprise Apps suite but it's keeping Microsoft Office as the corporate standard.
Telstra chief executive David Thodey today defended the progress of his company's five-year IT billing and customer relation management system modernisation, which has run $200 million over budget.
Australia's banking IT sector is currently buzzing with speculation that Westpac is planning to migrate its core banking system to the CSC Hogan platform used by its new subsidiary St George.
The Australian Taxation Office has issued a revised timetable for its $724 million Change Agenda IT refresh, which has recently been pushed back by 18 months.
Sydney Water chief information officer Tim Catley tells ZDNet.com.au in an in-depth interview how he restored the credibility of the organisation's IT department and exorcised its tech demons with strong governance and a simple 100-day plan.
If there's one indication that customer relationship management (CRM) systems at telcos are screwed up it's got to be the phenomenon of the 'zero dollar' bill.
Get an insider's look at the recent history and potential imminent future of the technology operation of Westpac Banking Corporation and its subsidiary St George in the last of our Changing of the guards series examining generational change in the nation's big four banks.
When Telstra launched its IT transformation in 2005, then chief operations officer Greg Winn said "IT is the root of all evil in the telco industry".
The Australian Taxation Office has issued a revised timetable for its $724 million Change Agenda IT refresh, which has recently been pushed back by 18 months.
In this feature, ZDNet.com.au speaks to IT managers across the nation to collate their "war stories" deploying Voice over Internet Protocol (VoIP) in their organisations. Cut through the spin and find out what's really happening on the Australian VoIP front.
Welcome to the CIO Vision Series and congratulations to Cesare Tizi, who was awarded the ZDNet Australia CIO of the Year award for 2007. Tizi was recognised for the work he did while successfully leading Australia's largest energy supplier, AGL Energy, through a period of intense change.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.
Personalisation has become an accepted part of technological interaction, but what does the future hold?
Can virtualisation help you simplify your storage management? And when will it be ready?
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Invisible Particls to reappear
12 days without ADSL: A local loop eulogy
An abridged history of the Aussie internet
Come to our reader Christmas party!
Drinks with the ZDNet AU team, Wednesday 9th December, from 6pm.
Mark your diaries!
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