News (33)

  • Browser faceoff: IE vs Firefox vs Opera vs Safari

    Web 2.0, with its complex sites and rich Ajax applications, is an increasingly demanding platform for a browser. In this review feature, we look at how the leading browsers measure up.

  • Oracle fuses CRM with OpenSocial, BlackBerry

    Oracle hopes its customers will combine the company's latest On Demand CRM solution with social networking sites to close more deals. It also announced support for the BlackBerry and iPhone.

  • CRM sector not done with mergers yet: Gartner

    After a spate of consolidations in the customer relationship management sector that saw both Siebel and PeopleSoft snapped up by Oracle, there will be no letup in merger activity, according to analysts Gartner.

  • Wotif doubtful about CRM

    While customer relationship management (CRM) is almost a religion at some of Australia's blue-chip companies, one of the nation's most successful dot com enterpreneurs remains unconvinced about its effectiveness.

  • ABN AMRO inks CRM deal with Teradata

    NCR on Thursday inked a deal with global bank ABN AMRO to supply the company with customer relationship management and some financial analysis services in the Asia Pacific region.

Blogs (1)

Features and Case Studies (21)

  • The state of ERP

    Looking to enhance your business with an ERP system? Here's our round-up of the top vendors.

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • Adobe CEO Chizen finds the right moment to leave

    With digital information exploding, Adobe's outgoing CEO sees room for innovation on the desktop and the Web.

  • Ten steps to CRM success

    The CRM approach involves capturing, managing and making use of all the information you have about your customers. This guide covers the steps required to achieve CRM success.

  • Sugar Suite 4.0.1

    Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.

Reviews (6)

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • Browser faceoff: IE vs Firefox vs Opera vs Safari

    Web 2.0, with its complex sites and rich Ajax applications, is an increasingly demanding platform for a browser. In this review feature, we look at how the leading browsers measure up.

  • Sugar Suite 4.0.1

    Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • Reviews News: How's about them Apples?

    Cheaper Apples, PDA utilities and much more in this week's instalment of Reviews News.

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