Oracle hopes its customers will combine the company's latest On Demand CRM solution with social networking sites to close more deals. It also announced support for the BlackBerry and iPhone.
Last year, Brisbane-based corporate health provider Ford Health had to choose between FrontRange's Goldmine PE and Microsoft's eponymous CRM system. The company ended up going with Goldmine, but even after the deal was done, Microsoft still wasn't taking no for an answer.
Templates developed in Oxford University Press' Australian operation have served as a key resource for a decade-long global rollout of SAP.
About a year after being appointed chief executive of the National Australia Bank, Ahmed Fahour's campaign of cultural change is being boosted by improved use of the bank's Teradata customer relationship management (CRM) software package.
Upgrading its core network to interconnect with ADSL infrastructure owners is a priority for corporate comms specialist Commander as it moves toward an Internet Protocol-based (IP) telephony platform.
What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.
If you're using a Microsoft Windows operating system there is also a good chance that you use Office and Outlook as your email client. But is this really a choice?
With market leader Siebel Systems losing customers in droves, the stage looked set for upstart on-demand player Salesforce.com to sweep the field. Not any more. Next month, Microsoft comes into the picture with CRM 3.0.
Siebel Systems will announce today in the US that the first company to complete installation of its latest customer relationship management system is IT services giant Electronic Data Systems.
Pivotal's Helen Robinson and salesforce.com's Doug Farber debate on where the local customer relationship management business is headed.
What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.
Salesforce.com's service is a good solution for co-ordinating any business's sales efforts.
CRM packages are everywhere these days. Which one is right for your organisation?
Vendors are hyping blade servers as the latest and greatest, but do you really need them? We put blade servers from three vendors through their paces and find out what the big deal is.
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
12 days without ADSL: A local loop eulogy
An abridged history of the Aussie internet
G'Day USA: Aussie start-ups head to America
Come to our reader Christmas party!
Drinks with the ZDNet AU team, Wednesday 9th December, from 6pm.
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