News (102)

  • Salesforce to offer testing service

    Salesforce.com said on Monday it is launching a new service that allows its subscribers to test their applications before launching them.

  • Hosted CRM fails university test

    Hosted customer relationship management (CRM) hype has failed to convert Open Universities Australia (OUA); with the distance education provider's inhouse PeopleSoft rollout sure to be closely watched by the tertiary sector.

  • Salesforce.com Googles its CRM suite

    Salesforce.com and Google have announced they will jointly offer Google Apps integrated with Salesforce.com's CRM (customer relationship management) applications.

  • Suncorp Metway's performance testing on wings

    In competitive environments where business owners are keen to roll out new products as quickly as possible, many executives feel frustrated with the time it takes application performance testers to confirm that new applications are ready for prime time.

  • SAP to release 'Mendocino' for testing

    Next week customers can begin testing software that links Microsoft's e-mail and calendar programs with SAP's back-office business applications, the companies said.

More News >

Blogs (1)

  • Read the blog post - Steven Deare

    Virtual realities

    It's nigh on impossible to hear a bad word about virtualisation software at the moment, but is it good news for everyone?

Features and Case Studies (71)

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • Changing of the guard: Commonwealth Bank

    Get an insider's look at Commonwealth Bank of Australia's technology operation with chief information officer Michael Harte in the first of our Changing of the guards series examining generational change in the nation's big four banks.

  • VoIP war stories from the Australian front

    In this feature, ZDNet.com.au speaks to IT managers across the nation to collate their "war stories" deploying Voice over Internet Protocol (VoIP) in their organisations. Cut through the spin and find out what's really happening on the Australian VoIP front.

  • SAP to release 'Mendocino' for testing

    Next week customers can begin testing software that links Microsoft's e-mail and calendar programs with SAP's back-office business applications, the companies said.

More Features and Case Studies >

Reviews (27)

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • Sugar Suite 4.0.1

    Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.

  • CRM: Microsoft 3.0 vs. RightNow

    We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

More Reviews >

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