News (7)

  • Sage takes path towards Web 2.0 connected CRM

    Sage has announced a strategy revamp which it hopes will take the CRM debate beyond hosted-versus-on-demand.

  • Oracle fuses CRM with OpenSocial, BlackBerry

    Oracle hopes its customers will combine the company's latest On Demand CRM solution with social networking sites to close more deals. It also announced support for the BlackBerry and iPhone.

  • NetSuite gives small business an 'Amazon-like' customer interface

    Small companies can now automatically provide customers with rich online sales information that was previously only viable for large enterprises, according to application service provider NetSuite.

  • Death, taxes and accounting software

    Need some help with your taxes this year? While they won't take the sting out of tax time entirely, some of the most recent accounting software offerings are designed to do more than just arithmetic.

  • Sybase To Unveil B2B Extensions

    Sybase plans to unveil a series of B2B Extensions that will help fill out the architecture for its Enterprise Portal. The company has also been signing up third-party ISV partners for portal applications.

Features and Case Studies (4)

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • Raising the mid-market ICT bar

    There are as always exceptions, but most ICT vendors are simply not doing the right thing by the thousands of SME customers in Australia and New Zealand.

  • The retiring brain boom

    Baby boomers are retiring and the experience they will take with them represents a huge potential loss for Australian businesses. ZDNet Australia investigates how this know-how can be retained.

Reviews (4)

  • ACT! by Sage 2009

    Small businesses seeking robust, powerful and affordable CRM software will find that ACT! by Sage 2009 fits the bill perfectly.

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

  • Death, taxes and accounting software

    Need some help with your taxes this year? While they won't take the sting out of tax time entirely, some of the most recent accounting software offerings are designed to do more than just arithmetic.

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

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