Microsoft plans to release a new version of its business-management applications next month that includes a bevy of new features, including customer extranets and personalised business reports.
Microsoft plans to move further into the business applications software market this spring with new programs targeted at midsize companies.
Oracle hopes its customers will combine the company's latest On Demand CRM solution with social networking sites to close more deals. It also announced support for the BlackBerry and iPhone.
Hosted customer relationship management (CRM) hype has failed to convert Open Universities Australia (OUA); with the distance education provider's inhouse PeopleSoft rollout sure to be closely watched by the tertiary sector.
Two weeks before the official launch and customers in Australia and New Zealand have already signed up for Duet, Microsoft and SAP's jointly developed software which connects mySAP ERP and Microsoft Office products.
Salesforce.com CRM continues to attract converts, but has the competition caught up?
Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
CRM packages are everywhere these days. Which one is right for your organisation?
If your company's back-end systems are in shambles, how will that affect the way customers interact with you at the front end? Get the answer from our Australian experts.
PeopleSoft casts aspersions on the flexibility and adaptability of its competitor, SAP. The bombastic rhetoric is a side show, however. The issue for enterprises is which vendor can provide the most reliable, cost-effective solutions.
Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.
CRM packages are everywhere these days. Which one is right for your organisation?
This week there's a lot of goodies for the systems administrator of an enterprise, perhaps looking to make life a bit easier or more secure. Check out this week's new product releases.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
Cheaper Apples, PDA utilities and much more in this week's instalment of Reviews News.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
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Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Achieve continuous availability with high performance NonStop blade technology
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