The Commonwealth Bank of Australia has completed a deployment of Microsoft's new Office 2007 suite to 38,000 desktops a year after giving Google Apps the thumbs down.
St George Bank has upgraded its data network to support the voice and video demands on its fledgling customer relationship management project.
Outdoor retailer Kathmandu will implement Pronto Software's ERP solution to replace an outdated solution that could no longer support its aggressive international growth strategy.
IBM has won a significant role in Vodafone's multi-million dollar, two-year project to integrate its South Pacific billing and customer management systems onto a single CRM platform.
Oracle delivered on Wednesday one of the first fruits of its merger with PeopleSoft, releasing new versions of the accounting and supply chain applications it gained in the January acquisition.
Get an insider's look at Commonwealth Bank of Australia's technology operation with chief information officer Michael Harte in the first of our Changing of the guards series examining generational change in the nation's big four banks.
Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.
What a customer wants and eventually gets can be two different things. To get more in tune with customer preferences, Hunter Holden reinvented itself with a customer relationship management system.
Customer relationship management is supposedly a simple concept--but it has become vitally important in the current economic downturn.
case study How the UK's third-largest grocery chain transformed its business by employing proper intelligence about customer buying patterns.
Zoho Writer 2.0 provides one of the richest feature sets of any online word processor, now more accessible thanks to an interface revamp. And, of course, it's free...
Microsoft this week plans to deliver the first test release of a new version of its Office software intended to rejuvenate sales and stave off competitors.
Web 2.0, with its complex sites and rich Ajax applications, is an increasingly demanding platform for a browser. In this review feature, we look at how the leading browsers measure up.
Microsoft plans to officially launch Office 2003 Beta 2 on Monday, a release that will include a public preview available to several hundred thousand beta testers and businesses, said sources.
Microsoft Exchange might be the most popular mail server but is it the best? We test the alternatives.
Ben Forta: All about Adobe
Take one ColdFusion veteran and mix in a healthy dose of prolific book writing, and chances are you will end u… Watch it now
Google CEO Eric Schmidt
Google's chief sits down for an extremely rare, wide-ranging interview and discusses Google's two operating sy… Watch it now
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
Having problems with complex data center? Simplify your data center now.
Can not-so-smart meters help the NBN?
Can the Telco Reform Act be win-win?
Has New Zealand's smiling assassin delivered?
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