The market for customer relationship management applications grew by 10 percent in 2004, spurred by the uptake of on-demand software, according to a report released on Tuesday by AMR Research.
A wave of consolidation is sweeping the IT industry, and many open source business applications will be left behind when customers pare down their suppliers, an SAP executive predicted on Wednesday.
A new study says the software maker is narrowing the gap in its race to be the largest CRM software vendor in the Asia-Pacific region.
The founder and chief executive of the enormously successful Siebel Systems talks CRM survival survival strategies.
The PeopleSoft-J.D. Edwards merger will enhance the combined entity's standing in the enterprise software space in Australia and pose a serious threat to SAP.
The rivalry is nothing new, but Ellison's acquisition strategy is infusing it with new vigour -- and may redefine an industry.
The PeopleSoft-J.D. Edwards merger will enhance the combined entity's standing in the enterprise software space in Australia and pose a serious threat to SAP.
Microsoft has released its second collection of bug fixes, or service pack, to Office XP, the company has confirmed.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
Telstra's BT coat doesn't fit
Australian security: the lucky country
Storage infrastructure on the tender track
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When chief information officers and other technology managers talk about their priorities, security is always high on the list.
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Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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