News (25)

  • Tech Analysts: What's in store for 2002

    Top tech industry analysts tell IT decision makers what they should expect this year, and how they can make the best of a tight budget.

  • Microsoft unit key to new strategy

    In recent years, Microsoft's Convergence conference has served as the stage for unveiling the latest shift in the company's business software strategy. But at this year's show, Microsoft had a surprise: No big shift.

  • Microsoft previews next-generation CRM

    Microsoft released details of the long-awaited update to its customer relationship management software on Tuesday, adding a slew of new tools and making the system available via the on-demand applications delivery model.

  • Siebel expands hosted business despite shortfall

    Despite reporting that its second-quarter revenue would fall well short of Wall Street estimates, Siebel Systems' growth of its hosted applications business could signal improving prospects for the company.

  • Speeding up the CRM race

    Companies searching to differentiate their products for managing customer relationships are pitching speed of implementation.

More News >

Features and Case Studies (19)

  • SAP-Microsoft talks underscore harsh market reality

    After its top-secret merger talks with SAP were revealed, Microsoft's motivation for the deal was quickly identified: its interest in the German company was sparked by growth limits in the business software market.

  • Linux: Who got it right, who got it very wrong?

    Who predicted Linux servers would outnumber Windows servers by 2006? Who said one in five enterprise desktops would be Linux-based by 2008? We look back at the bad (and good) predictions made about Linux over the past decade.

  • Tech Analysts: What's in store for 2002

    Top tech industry analysts tell IT decision makers what they should expect this year, and how they can make the best of a tight budget.

  • Siebel, IBM team up for hosted CRM

    The companies are unveiling a hosted software product in an effort to grab some of the IT dollars small and midsize businesses are spending.

  • CRM right here, RightNow

    On-demand customer relationship managemet provider RightNow Technologies claims it is the only true believer when it comes to hosted software.

More Features and Case Studies >

Reviews (2)

  • Microsoft readies Office overhaul

    Microsoft this week plans to deliver the first test release of a new version of its Office software intended to rejuvenate sales and stave off competitors.

  • Virtual stores

    Can virtualisation help you simplify your storage management? And when will it be ready?

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