News (6)

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • ERP: Carving a new niche

    After so many large enterprises were burned by ERP investments gone wrong, can the second generation of ERP software find new markets and stay relevant in today’s changing business landscape?

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

  • Banking on brain power

    The secret to edging out the competition is dicovering where your organisation's knowledge lies, and managing it effectively. ZDNet Australia investigates.

  • Java does the business

    After the initial hype following its introduction, has the computing world lost its addiction to Java? Not on your life.

Features and Case Studies (12)

  • Australia: CRM leaders go head to head

    Pivotal's Helen Robinson and salesforce.com's Doug Farber debate on where the local customer relationship management business is headed.

  • Mapping Australia's CRM future

    CRM might be a staid topic but unlike the Latham-Howard "great debate", at least the chief executives of two leading software companies -- Intentia and PeopleSoft -- had some pertinent views to exchange.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • SAP's Geraldine McBride: Straight to the source

    SAP's managing director and CEO Geraldine McBride gives her take on the heated rivalry for top spot in the CRM world.

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

Reviews (1)

  • Archiving: what's in store?

    Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.

Create an e-mail alert for "crm"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
crm


Frequency: *

Filter Tags

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Renai LeMay MyPerfect.com.au has potential
    Victorian Web start-up My Perfect has a strong story and rationale for why it will succeed. But it has to overcome some challenges and design flaws first.
  • Array Storage infrastructure on the tender track
    For a large-scale storage project, it's not uncommon to go out to tender for the best deal — but when was the last time you had to put together a tender for a document management room?
  • Array Apple has killed the video store; will ISPs be next?
    The Olympics are nearly over, and the Australian team deserves kudos for an excellent performance all around. Yet even as the Olympic sun sets on the Bird's Nest for the last time this weekend, millions of spectators around the world will be scanning their dials in the hope of finding something else to fill their viewing hours.
  • More blogs »

Back to top

Featured