News (13)

  • SAP boosts portfolio with new acquisitions

    SAP announced on Monday the acquisition of an enterprise communications software developer and the planned buyout of an identity management applications maker.

  • Research points to CRM rebound

    The market for customer relationship management applications grew by 10 percent in 2004, spurred by the uptake of on-demand software, according to a report released on Tuesday by AMR Research.

  • CRM: pay attention to retention

    Customer relationship management (CRM) has been getting a lot of flack lately. But there's nothing inherently wrong with the technology, just with the users.

  • PeopleSoft could topple SAP in Australia

    The PeopleSoft-J.D. Edwards merger will enhance the combined entity's standing in the enterprise software space in Australia and pose a serious threat to SAP.

  • Microsoft CRM update aims at firms big and small

    Microsoft has launched a long-awaited update to its customer relationship management software, which will for the first time include subscription-style pricing.

More News >

Features and Case Studies (10)

  • SAP and on-demand: 'The switch is tougher'

    Henning Kagermann, chief of SAP, says new competition, fast-moving tech are driving the company to rethink how it builds its software and how to sell it.

  • SAP's Geraldine McBride: Straight to the source

    SAP's managing director and CEO Geraldine McBride gives her take on the heated rivalry for top spot in the CRM world.

  • Australia: SAP vs Oracle

    SAP's Geraldine McBride and Oracle's Leigh Warren, leaders of two of the world's biggest enterprise software companies, go head to head.

  • PeopleSoft could topple SAP in Australia

    The PeopleSoft-J.D. Edwards merger will enhance the combined entity's standing in the enterprise software space in Australia and pose a serious threat to SAP.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

More Features and Case Studies >

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