Tags: crm, export

News (12)

• Microsoft mixes software for business 'mashups'

  Microsoft is teaching its business applications to play well with others.

• IT industry calls for Government support in 2003

  Australian IT industry leaders are calling on the Federal Government to take a greater role in nurturing the local IT sector in 2003.

• Facing up to global CRM

  Multinational companies that want to expand CRM to their offices worldwide face daunting challenges. Experts advise focused efforts for big pay offs.

• Skype good enough for business?

  Has Skype reached the point where it can be used as a replacement telephony solution for businesses?

• Understanding the ASP evolution

  Whether you intend to use an ASP or not, I believe that within the next five years, most CIOs will have to figure out how to help their companies evolve into one.

Features and Case Studies (15)

• The best CRM suite is...

  What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

• CRM: Microsoft 3.0 vs. RightNow

  We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

• Paging made easy with CRM

  How many prospective customers are you managing? CommtechWireless has 30,000. CEO Nathan Buzza explains how this fast-growing wireless paging company keeps up.

• Sugar Suite 4.0.1

  Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.

• Contact management packages reviewed

  We look at which product can help improve customer satisfaction.

Reviews (10)

• The best CRM suite is...

  What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

• CRM: Microsoft 3.0 vs. RightNow

  We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

• Sugar Suite 4.0.1

  Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.

• Contact management packages reviewed

  We look at which product can help improve customer satisfaction.

• Six CRM packages tested

  CRM packages are everywhere these days. Which one is right for your organisation?

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