Microsoft is teaching its business applications to play well with others.
Australian IT industry leaders are calling on the Federal Government to take a greater role in nurturing the local IT sector in 2003.
Multinational companies that want to expand CRM to their offices worldwide face daunting challenges. Experts advise focused efforts for big pay offs.
Has Skype reached the point where it can be used as a replacement telephony solution for businesses?
Whether you intend to use an ASP or not, I believe that within the next five years, most CIOs will have to figure out how to help their companies evolve into one.
What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
How many prospective customers are you managing? CommtechWireless has 30,000. CEO Nathan Buzza explains how this fast-growing wireless paging company keeps up.
We look at which product can help improve customer satisfaction.
Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.
What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
We look at which product can help improve customer satisfaction.
Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.
CRM packages are everywhere these days. Which one is right for your organisation?
Do you Google Wave?
If you want attention online, then mention that you have a couple of Google Wave invites to giveaway and watch… Watch it now
Thunderbird 3 takes flight
Thunderbird 3 is finally here, after a gestation period measured in
years. The latest version of Mozilla's fr… Watch it now
Google Chrome beta for Mac
It's not fully baked yet, but Google Chrome for Mac reaches a major milestone with the release of an official … Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Conroy explains his magic filter
Copenhagen lessons on green IT
Welcome to National Censorship Day
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