News (281)

  • CRM: Dream or nightmare?

    The implementation of customer relationship management software, though still largely seen as a be-all-end-all solution, has not been an easy road for many enterprises. Here are some common pitfalls and some strategies for avoiding them.

  • Enterprise software: The last dot-com victim?

    With many enterprise software companies treating neglected customers as if it's still 1999, is payback only a matter of time?

  • ERP: Carving a new niche

    After so many large enterprises were burned by ERP investments gone wrong, can the second generation of ERP software find new markets and stay relevant in today’s changing business landscape?

  • SAP, IBM land major AU Mitsubishi project

    Mitsubishi Motors Australia has begun a major overhaul of its enterprise systems that carries the fate of its future business model and a substantial investment in a new genus of production car.

  • Death, taxes and accounting software: Part 2

    Corporate taxes are a nightmare most of us would like to avoid, unless you are an accounting software vendor at the high end of town. ZDNet Australia has examined the offerings put forward by the companies that are stealing the show.

More News >

Blogs (1)

  • Read the blog post - Paul Montgomery, ZDNet Australia

    Web 2.0 inside and/or outside?

    A recent thread of conversation across a couple of 2.0 blogs has been the subject of whether Web 2.0 is suited not only for implementation inside a corporate firewall, but by companies with a view to improving their relations with their customers.

Features and Case Studies (148)

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • SAP vs. PeopleSoft: The gloves are off

    PeopleSoft casts aspersions on the flexibility and adaptability of its competitor, SAP. The bombastic rhetoric is a side show, however. The issue for enterprises is which vendor can provide the most reliable, cost-effective solutions.

  • Ellison deposition video released

    Oracle CEO provides details on embattled PeopleSoft merger.

  • CRM: Dream or nightmare?

    The implementation of customer relationship management software, though still largely seen as a be-all-end-all solution, has not been an easy road for many enterprises. Here are some common pitfalls and some strategies for avoiding them.

  • Can Google break Microsoft's enterprise chokehold?

    A tie-up with Saleforce.com sees Google pushing even further into Microsoft's businesss applications territory

More Features and Case Studies >

Reviews (30)

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • Legrand's CRM Software

    Legrand CRM software promises to help a company “manage every aspect of [its] business relationship”.

  • Sugar Suite 4.0.1

    Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.

  • Reviews News: An enterprising solution

    This week there's a lot of goodies for the systems administrator of an enterprise, perhaps looking to make life a bit easier or more secure. Check out this week's new product releases.

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

More Reviews >

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