News (31)

  • Woolworths to sell Optus 3G and data deals

    Woolworths' chief executive Michael Luscombe says uptake of its talk-and-text prepaid mobile packages, which rely on Optus' 2G network, has been so successful that it will now offer 3G and data packages.

  • Woolies: Customers don't want mobile data

    Woolworths customers don't want data included in their mobile phone plans, according to research the retailer completed to launch its 2G wholesale mobile partnership with Optus today.

  • Apple to sell unlocked iPhone 3GS

    Apple Australia today confirmed it was directly selling unlocked iPhone 3GS devices in both the 16GB and 32GB models from its own outlets.

  • Price hike within governmental guidelines: Telstra

    Telstra has defended its fixed line price increases, saying that the move was well within the price control guidelines stipulated by the government.

  • TIO demands Optus refund customers

    The Telecommunications Industry Ombudsman, John Pinnock, has reacted angrily to the refusal of Optus to refund customers double-billed by an administrative error.

Blogs (3)

  • Read the blog post - Renai LeMay

    The zero dollar bill phenomenon

    If there's one indication that customer relationship management (CRM) systems at telcos are screwed up it's got to be the phenomenon of the 'zero dollar' bill.

  • Read the blog post - David Braue

    Woolworths, the fresh mobile people

    When Coles introduced Fly Buys, Woolworths introduced Everyday Rewards. When Coles introduced petrol discount vouchers, Woolworths introduced petrol discount vouchers. It's a bold plan, but can it and Coles' inevitable copycat product change the prepaid mobile world for the better?

  • Read the blog post - Renai LeMay

    Unscripted shower rattled Trujillo

    Like many reporters engaged in the shady business of covering the Australian telecommunications sector, I spent Friday, 6 October, at Telstra's mammoth eight hour investor briefing in Sydney.

Features and Case Studies (9)

  • Looking beneath the net neutrality surface

    IBRS advisor Guy Cranswick argues that the use of net neutrality is an aggressive manoeuvre to retain market share and withhold change in the telecommunications market.

  • Photos: Telstra launches T.Life concept store

    The new interactive Telstra "flagship" store will be open from 2 November. Dubbed T.Life, the store is located at 400 George Street, on the corner of George and King on the group floor of the Telstra building.

  • Replacing Telstra

    Competition should drive more affordable products and services unless you're Telstra where "the only way is up" seems to be its motto.

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • Finding the perfect teleworking tools

    Technology is allowing workers to stay in contact no matter where they are. How do you choose the right combination of hardware, software, data transport, and voice transport, then secure the whole lot and make sure your organisation is set up to take advantage?

Reviews (7)

  • Vodafone blocks stolen phones from Aust network

    Vodafone has announced it has blocked lost and stolen mobile phones from its network, in a move which further hinders the market for stolen handsets.

  • Apple iPhone 3G (16GB)

    While parts of the iPhone 3G are superb, there are still some big features missing from this device. If you add up the extras the iPhone doesn't seem like a phone that everyone can afford.

  • Compaq pushes wireless with Australian iPAQ launch

    Compaq's new iPAQ Pocket PCs and supporting peripherals made their Australian debut at a company roadshow in Melbourne last night.

  • Can SMS save mobile commerce?

    Let's face it, mobile commerce never delivered on the hype that surrounded it over the last few years. But that doesn't mean mobile commerce is dead, thanks to a new use of an old technology.

  • Data centre 101

    Secrecy seems to shroud the data centre arena -- all well and good for security's sake, but not so great when trying to pick a provider. We pull back the curtains to find what data centre options exist in Australia.

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Blogs

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    The Government 2.0 Taskforce released its draft report last week, and its recommendations for Open Government almost reads like a manifesto. Stilgherrian's guest on Patch Monday this week is the chair of the Taskforce, Nicholas Gruen.
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