News (969)

Blogs (12)

  • Read the blog post - Munir Kotadia

    Security is no excuse for bad customer service

    Banks are under a great deal of pressure to keep their systems watertight but sometimes they implement security policies that make no sense and create unnecessary inconveniences for their customers.

  • Read the blog post - Jo Best

    Lazy and impatient? Telstra has the answer

    Near field communications -- or NFC -- may sound like another dull mobile acronym. However, the reality is a smooth system that will delight the lazy and impatient.

  • Read the blog post - Renai LeMay

    The zero dollar bill phenomenon

    If there's one indication that customer relationship management (CRM) systems at telcos are screwed up it's got to be the phenomenon of the 'zero dollar' bill.

  • Read the blog post - David Braue

    Woolworths, the fresh mobile people

    When Coles introduced Fly Buys, Woolworths introduced Everyday Rewards. When Coles introduced petrol discount vouchers, Woolworths introduced petrol discount vouchers. It's a bold plan, but can it and Coles' inevitable copycat product change the prepaid mobile world for the better?

  • Read the blog post - Liam Tung

    Job security and data security

    Scared of being swept out in a round of redundancies? Then join a security company, where your misery is the industry's opportunity to protect intellectual property.

Features and Case Studies (142)

  • Did Australian Police raid a script kiddie?

    The footage Four Corners displayed of a suspected Melbourne fraudster's house and technology during a police raid last week hardly fits the profile of a master fraudster.

  • Mimail.j prevention and cure

    help/how to How to recognise and remove the latest Mimail variant, which will try to steal credit card details.

  • Norton Internet Security 2010 beta: Screenshots

    This week Symantec made beta versions of its flagship Norton Internet Security 2010 and Antivirus 2010 products available for testing. We put NIS 2010 through its paces to see how it stacks up.

  • Framed for child porn - by a PC virus

    Of all the sinister things that internet viruses do, this might be the worst: they can make people an unsuspecting collector of child pornography.

  • AFP's high-tech unit let Rome burn

    The "Anonymous" hacker group gave Australia's police forces a month's warning that it was going to attack the Federal Government. Why didn't the Australian Federal Police's electronic crimes unit do anything about it?

Videos (1)

  • CIO View: Don't outsource your security!

    With millions of customers at AGL paying by credit card, Cesare Tizi, ZDNet Australia CIO of the Year 2007, explains the importance of security and why outsourcing it is a bad idea. Tizi also talks about why Australia should implement stringent data disclosure laws.

Reviews (137)

  • Nokia turns phones into credit cards

    Nokia and MasterCard launch a US trial of a new breed of mobile phone technology that lets people use their Nokia phones as credit cards.

  • Old hard drives yield data bonanza

    Two MIT graduate students say they found personal and corporate information on used disk drives bought off the Internet and at swap meets.

  • Keep in the Christmas spirit - give nothing away

    Commentary: Festive fraud is in your mailbox, but is there more we should be doing?

  • McAfee Internet Security 2009

    McAfee Internet Security 2009 does a reasonable job, but it also leaves room for improvement.

  • Actinic Business 9

    Actinic Business 9 provides enterprise level e-commerce at SMB prices. Our only criticism of Actinic Business is that it could be overwhelming for newcomers and overkill for sole traders. But if you have delusions of e-commerce grandeur, jump right in.

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