News (47)

  • Telstra backs down before court

    Telstra has backed down from a fight in court over the legality of its employee collective agreement ballots, despite showing defiance right up to the day of the hearing.

  • ATO looks to cut 120 IT jobs

    The Community and Public Sector Union said today that it has received a letter from the Australian Taxation Office which said the Office intended to cut its IT staff by 120.

  • Telstra's new Siebel system "faulty"

    Problems with Telstra's new Siebel-based billing system have led to call centres being choked by long delays and errors, according to one of the telco's unions. However, Telstra claimed the union had attempted to undermine the IT transformation's success.

  • Unions continue Telstra Siebel attack

    The Australian Council of Trade Unions (ACTU) today used the release of a report containing complaint statistics and a staff survey to accuse Telstra of turning a blind eye to the problems of its IT transformation.

  • Telstra shifts 101 jobs to WA, QLD

    Telstra today confirmed it would shift the jobs of 101 Sydney and Melbourne call centre workers dealing with large corporate customers to facilities in Brisbane and Perth.

More News >

Blogs (1)

  • Read the blog post - David Braue

    NBN needs workers on board

    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.

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