George Weston Foods has abolished its local chief information officer position held by Frank Coogan, with the executive departing after a "comprehensive review" of its IT activities.
Many companies that have outsourced their IT are dissatisfied with the service provided by outsourcers, but few are likely to stop the practice altogether, opting instead to renegotiate current contracts.
The Australian federal government’s infamous IT outsourcing bungle is still sending shockwaves through the country’s outsourcing industry, according to one local tech services boss.
With the big contracts signed and sealed, the mid-tier outsourcing market is primed for increased competition and growth, according to industry pundits.
Outsourcing company, KAZ Computer Services has snatched a multi-million dollar, four year contract from IBM to provide IT services to satellite communications company Station 12 BV.
Everything from cleaning to IT development work is outsourced by governments these days, but should security clearance processes, which dictate what access a person has to government information systems, be included in that bundle?
Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.
Ever outsourced to a vendor with fantastic technical capability, but major management issues?
There is no technology skills crisis ... yet, according to a senior government technology official.
If you're to be in contract negotiations anytime soon, take heart from the following story -- vendors can be bargained with.
Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....
Four out of five outsourcing deals will be renegotiated during the lifetime of the contract, because many deals have been too focused on cutting costs.
The Australian Taxation Office (ATO) has extended their outsourcing arrangement with troubled IT giant Electronic Data Systems (EDS).
Too often haste to get new enterprise resources in place sees management insufficiently prepared for calling for contract bids. ZDNet Australia provides you with tips for success.
Finetuning service-level agreements with third party service providers is extremely important. ZDNet Australia looks at some tips and hints to help you assess the options.
Taiwanese contract manufacturer Quanta made more notebooks than any other PC maker worldwide last year, as the trend for technology companies to outsource work continued.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.
From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.
There's a multibillion-dollar company moving into the chip business: Microsoft.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
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Driving Business Growth Through Enterprise IT Management
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Achieve continuous availability with high performance NonStop blade technology
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