A new code being developed by the telecommunications industry's peak body will ensure telecommunications suppliers offer "fair and intelligible" contracts for services to consumers, the body claims.
Most consumers are not aware of their right to financial compensation if timeframes for phone connections and fault repairs aren’t met by telco players, according to an Australian Communications Authority (ACA) survey.
The Australian Communications and Media Authority (ACMA) has issued its telecommunications consumer protection guidelines in response to calls for a simpler set of rules for telcos and users alike.
Despite the introduction of a range of enterprise-friendly features, don't expect the 3G iPhone to be welcomed with open arms in your office unless you're a SME.
WA based ISP iiNet has launched its naked DSL service today -- where customers can take broadband without an accompanying phone line -- the first of its kind to be made available on a large scale basis in Australia.
Botnet operators have become public enemy number-one as consumers, businesses and governments fall foul to identity theft, DDoS attacks and spam. Yet no one appears to be able to stop the spread of bots -- except maybe the media.
So how many of you have bought a 3G iPhone? Do you feel like a sucker? If you don't, maybe you will once your first bill arrives.
The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.
As anybody who works from home knows, one of the great benefits of telecommuting is that pants are optional. Wear your pyjamas to that teleconference, or attend in your birthday suit if you prefer; nobody will be the wiser.
With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
Australia's competition regulator has warned it will act to ensure technological innovations that pose a serious threat to Telstra's dominance of the telecommunications sector are not "strangled at birth".
The leaders of three of Australia's largest ISP's have declared the Net neutrality debate as solely a US problem and further, that the nation that pioneered the internet might want to study the Australian market for clues as to how to solve the dilemma.
It seemed like a good idea at the time, but Australian utilities' recent abandonment of broadband over powerline (BPL) technology has all but sealed the fate of a technology that was once hoped to bring high-speed data to every corner of Australia.
If the world's homes are to enjoy the same high speed connectivity as its offices, the current thinking goes, then fibre-to-the-home (FTTH) will soon become necessary. However, not all Internet economies were created equal.
Optus and Telstra have worked out issues around sending multi-media messages between the two networks.
Have third-generation services failed the wireless industry? So thinks Marty Cooper, the man who's credited with inventing the cell phone.
Here's a dollop of irony: the best Windows Mobile smartphone has been created by Palm! A bevy of OS enhancements and access to Telstra's Next G mobile broadband network easily make it the best Windows Mobile device we've ever used.
Hutchison Telecom has announced new content for customers of its '3' mobile network to satisfy their thirst for financial news.
Optus and Vodafone have signed an agreement allowing their customers to send multimedia messages between the two networks from next week.
Apple drops iPhone NDA
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