News (1268)

  • Telecom NZ loyalty offers to face High Court

    Telecom NZ says it is disappointed with the New Zealand Commerce Commission's decision to issue proceedings relating to loyalty offers made by its wholesale business unit.

  • Conroy threatens further reform of telco sector

    Federal communications Minister Stephen Conroy has threatened further reforms of the telecommunications industry after a massive spike in complaints from customers.

  • Telco complaints jump 54 per cent

    Complaints against the telecommunications industry rose a whopping 54 per cent in the 2008/09 financial year, prompting the industry ombudsman to issue a warning to business and consumers.

  • Telstra drags heels on union pay

    Members of Telstra's main union are expressing frustration over the fact that new pay rates have yet to be settled.

  • Telecom NZ investigated for separation breach

    New Zealand's Commerce Commission has decided to launch an investigation into an alleged breach of Telecom New Zealand's separation undertakings by its Wholesale business unit.

Blogs (19)

  • Read the blog post - Suzanne Tindal

    TelePresence: Be a man Tanner

    It's all very well to roll-out technology, but if you don't force your employees to use it, it's just another piece of expensive equipment that takes up office space.

  • Read the blog post - Chris Duckett

    Is Google asking for antitrust?

    Google has announced a new Chrome Operating System, designed for the web and with a browser baked directly into it so much so that the entire OS is named after it. But the search giant should watch out: this decision seems designed to attract antitrust attention.

  • Read the blog post - Phil Dobbie

    Is telco advertising out of control?

    Dodo has been taken to task for misleading advertising. But is telco advertising in Australia misleading in general? What can be done to make it easier for consumers to understand?

  • Read the blog post - Angus Kidman

    Mission-critical now a meaningless phrase

    If you think two-thirds of your IT is mission-critical, you're either running an incredibly lean and efficient operation or you haven't got a clue how many applications you have and which ones you need to manage.

  • Read the blog post - David Braue

    The more things change...

    With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.

Features and Case Studies (175)

  • Legal minefield for Twitter celebrity fakers

    The emergence of online social communities, micro-blogging sites and user-generated content has generated a new wave of legal issues.

  • iPhone: Should I dump Optus for Telstra?

    Is it finally time to ditch Optus' buggy network and go back to the dark side? Is it time to take my iPhone to Telstra's Next G and hang my head in shame?

  • Telstra's IT sins

    When Telstra launched its IT transformation in 2005, then chief operations officer Greg Winn said "IT is the root of all evil in the telco industry".

  • A manager's guide to social media

    Use social networking tools like Twitter and Facebook to create a harmonious workplace with our manager's guide to social media.

  • Competition reality a sly fiction

    Like Rudd, the ingrained cynicism and frustration at things not going to plan in Australia's telecommunications industry blinds ACCC chair Graeme Samuel to the possibility that he is part of the problem.

Videos (2)

Reviews (275)

  • Sony Ericsson Yari

    The Yari looks great but doesn't have stellar features or applications. If you're in it for the games then be prepared for a serious disappointment.

  • Gigabyte Booktop M1022M

    The Booktop may be on the costly side, thanks to the bundled docking station, but it still falls below "premium" netbook costs. Plus the excellent battery life and ability to switch from a desk-bound PC to a portable mini-laptop captured our attention.

  • Norton AntiVirus 2010

    Norton AntiVirus 2010 builds on the immense progress made in last year's version, maintaining a low system profile while strengthening its security framework. It's not perfect, but even Symantec's detractors should check it out.

  • Norton Internet Security 2010

    Norton Internet Security 2010 builds on the immense progress it made in last year's version, maintaining a low system profile while strengthening its security framework. It's not perfect, but even Symantec's detractors should check it out.

  • Brother MFC-990CW

    The Brother MFC-990CW is a speedy, fully capable all-in-one device that earns our recommendation for an individual or a family that will make use of its touchscreen and telephone/answering machine.

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    Considering the circumstances the Australian Taxation Office's (ATO) Change Program has been operating in over the last few years, it really hasn't been going too badly.
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