The Australian Communications Authority (ACA) is proposing to monitor and report on provision of telecommunications services to remote Indigenous communities.
Australians have made more than 20,000 complaints a month against telecommunications companies this year as figures rose despite a campaign to lift customer service.
Federal communications Minister Stephen Conroy has threatened further reforms of the telecommunications industry after a massive spike in complaints from customers.
At Telstra's annual general meeting today, the telco's chief executive David Thodey today said it was facing challenging times as it sought to leverage its position as a "great Australian company" in the face of proposed legislation to split up its operations.
A telecommunications analyst from investment advisory service, BBY, has labelled the government's $43 billion NBN plan "as risky as it gets" and said it will fail to attract investors in the current information vacuum.
I have seen the NBN, and it looks a lot like Christina Aguilera. Or, at least, it looked like her when I dropped into Ericsson's Melbourne headquarters recently to see a live demo of their NBN solutions. Yet behind the streaming TV, one question lingers -- and not even the government seems able to answer it.
Earlier this month, Telstra put out a press release trumpeting that it's come up with a new phone coaching service to help people who are "bamboozled" by their mobiles. Another excellent example of wrongheaded thinking from the mobile industry.
I don't think I'm stepping out of line when I say that every good analysis combines facts and opinion.
As expected, Senator Stephen Conroy -- who made a career out of picking holes in the actions of his predecessor Helen Coonan -- was named to Kevin Rudd's front bench, bearing the interesting new title of Minister for Broadband, Communications and the Digital Economy (BCDE).
The dullest observation you can possibly make about information technology is that it should be designed to serve the needs of the business, rather than the technology experts.
2008 was a cracker year for telco in Australia, with so many huge events happening that those at the beginning of the year have been drowned by the importance of those at the end.
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
Is this a marriage made in heaven? The federal government and shareholders at Australia's largest carrier certainly hope so.
Optus released a new VoIP package yesterday, designed to appeal to the small to medium business market in Australia.
Australia's competition regulator has warned it will act to ensure technological innovations that pose a serious threat to Telstra's dominance of the telecommunications sector are not "strangled at birth".
Communications Minister Senator Helen Coonan yesterday defended Australia's national telecommunications regulatory regime.
Optus and Telstra have worked out issues around sending multi-media messages between the two networks.
The Australian Communications Authority has claimed a win for rural telecommunications following the prohibition of mobile phone boosters in May last year.
The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.
Bluetooth promises the world, or the operation of all within it -- that is, if you can get it to work in the first place.
Making phone calls over the Internet isn't just for the tech savvy anymore. Using Voice over Internet Protocol is easier than ever before, with several services out there that can help drastically reduce your phone bill.
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Having problems with complex data center? Simplify your data center now.
Can the Telco Reform Act be win-win?
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
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